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Business conditions

Terms of payment

General conditions

  • GENERAL SALES CONDITIONS
  • TERMS OF PAYMENT

General sales conditions

General sales conditions between the company Marex d.o.o. as seller and the buyers of goods and services included within the Marex sales program are governed by the contract and/or by the Code of Obligations.

They shall apply to all relations between seller and buyer, unless both parties have agreed otherwise in an individual case.



The general business conditions define:

  • ways and terms for ordering and delivery of goods
  • quality of goods and solving of complaints
  • pricing of goods and payment terms

The subjects of sale are products from Marex production and sales program.



ORDERING AND DELIVERY OF GOODS


The basis for business transactions are orders in written form, in which the type and quantity of goods shell be defined. The deadline for order fulfilment is about seven days from order receipt for products in stock; for all other orders the delivery term shall be separately agreed in advance between buyer and seller.

When seller does not refuse the order within 2 working days in writing, it shall be understood that the order was accepted.

As delivery condition FCO vendor warehouse shall apply if not agreed otherwise when placing the order.

When seller informs the buyer up to two days prior to delivery date that due to specific circumstances he will not be able to supply the agreed quantities in time, this shall be considered as a justifiable reason, whereby the buyer shall in his sole discretion decide whether to accept a new delivery date or not.

In case of force majeure (loss of production due to troubles in energy supply, major defects, import barriers etc.) the seller is not liable for any compensation of damage towards the buyer due to delayed delivery. The seller guarantees that the goods are loaded in proper quality and without any visible damages.



PRICE


The seller shall invoice the goods according to the applicable price list..
Prices are understood FCO vendor warehouse.

The seller undertakes to submit the invoice together with the delivery note or at latest within 15 days after delivery and that the invoice will contain all required elements according to the applicable law.



TERMS OF PAYMENT


The seller’s claim towards the buyer for the sold goods enters with the date of delivery from the vendor warehouse.

The buyer undertakes to pay the invoices for delivered goods within the prescribed time period to the bank accounts as indicated on the invoice.
The seller reserves the ownership rights to the supplied goods until the full payment of invoice. In case of delayed payment the seller reserves the right to invoice the statutory interest, which the buyer has to pay within 8 days of the invoice date.

When the payment delay is longer than 30 days, counting from the due date of individual invoice, the seller may stop all further deliveries until the outstanding invoice is paid.
The payment may also be made by compensation if the both parties agree so.

For an early payment within 15 days after delivery of goods the seller may acknowledge the buyer a discount of 3%, which the parties should agree at placing the order. The discount is taken into account when issuing the invoice.
In case of compensation is the discount for an early payment not possible.

For goods in the complaint procedure is the buyer not obliged to pay the invoice within the set period, about which he should inform the seller in writing.



QUALITY OF GOODS AND SOLVING OF COMPLAINTS


The buyer shall inform the seller in written form about all non-compliances related to delivered goods or services performed.
The buyer is obliged to report all obvious mistakes in quality and quantity in writing no later than within eight days after arrival of goods in his warehouse. The buyer shall report any hidden defects immediately when they are found out, in accordance with the Code of Obligations.
The seller is obliged to answer the complaint no later than within eight days from receipt of written notice (complaint) from the buyer.
The seller shall guarantee for defects in quality of the goods only under the condition that the buyer handles with the goods in accordance with the seller’s warranty conditions.

In any case, the buyer has a right to demand the compensation for damage which he suffered due to defected goods.
When the complaint is solved, the seller is obliged to issue a credit note within the statutory deadline.
In case of returned goods the seller shall charge 10% as handling costs.
The already built or in any way processed goods cannot be claimed.

The goods ordered according to customer specifications cannot be returned.



OTHERS


Each party shall designate a person responsible for execution of this contract.

The buyer and seller should treat all information which they will receive during their business relationship as a business secret, even after the completion of their cooperation.

Both parties should solve any disputes by mutual agreement. If this is not possible, court in Ljubljana is the competent court.



ADVERTISING


The buyer may undertake to provide adequate advertising. After prior approval, given by the responsible person in Marex, the buyer may also undertake to advertise the supplier.

The buyer and seller should treat all information which they will receive during their business relationship as a business secret, even after the completion of their cooperation.

Both parties should solve any disputes by mutual agreement. If this is not possible, court in Ljubljana is the competent court.



WARRANTY CONDITIONS


The quality of products is guaranteed by their suppliers who issue the warranty certificates. The seller shall send the warranty certificate to the buyer.

Terms of payment

Legal persons:

For legal persons the following types of payment are possible:

1. Cash
2. Cash in Advance
3. Deferred payment under conditions previously approved by the insurance company
4. Payment with business payment card

In our business units we accept besides cash also following cards:

Natural persons - consumers

Debit and prepaid cards:

  • VISA debit
  • VISA Vpay
  • VISA Electron debit
  • BA
  • Maestro
  • MasterCard debit

Credit cards including cards with deferred payment:

  • VISA
  • VISA Electron credit
  • MasterCard
  • Karanta

Legal persons – business cards:

Debit and prepaid cards:

  • VISA debit
  • BA
  • Maestro
  • MasterCard debit

Credit cards including cards with deferred payment:

  • VISA
  • MasterCard

and possibility of instalment payment.


NLB instalment purchase (1.011 Kb)

NLB label INSTALLMENTS credit cards May (54 Kb)